Refund/Return Policy
All sales are final.
Due to the nature of our products, Celibacy Is the New Black does not accept returns or exchanges and does not issue refunds for change of mind, incorrect sizing, or other customer purchasing errors. This policy also applies to items purchased during promotional or holiday sales and items purchased using discount codes.We will always make every effort to correct an error made on our behalf.
Approved Refunds
Approved refunds will be issued to the original form of payment used at the time of purchase. Please allow your financial institution's standard processing time for the refund to appear on your account.
If the original payment method is no longer available or active, please contact your financial institution directly for assistance.
Celibacy Is the New Black is unable to issue refunds to an alternate payment method.
Questions
If you have questions about your order or this policy, please contact:
orders@celibacyisthenewblack.com Please be sure to include your order number in the subject line so we can assist you more efficiently.
Shipping Policy
Last Updated: August 2026
Thank you for shopping with Celibacy Is the New Black. We appreciate your support and want to make sure you know what to expect after placing your order.
Order Processing
Orders are generally processed within 5-10 business days, excluding weekends and holidays.
During product launches, holidays, promotional periods, or other periods of high order volume, processing times may be longer. Please note that processing time is separate from the shipping time provided by the carrier.
Once your order has shipped, you will receive a shipping confirmation with tracking information at the email address provided during checkout.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your order and available shipping options. Any estimated delivery dates provided at checkout are estimates and are not guaranteed.
Please Check Your Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing your purchase. If you notice an error after placing your order, contact us at orders@celibacyisthenewblack.com as soon as possible. We will make every effort to update the address before your order ships, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been transferred to the shipping carrier.
Delayed or Lost Packages
Once your order has been transferred to the shipping carrier, delivery times may be affected by circumstances outside our control, including weather, carrier delays, service interruptions, and other unforeseen circumstances.
If your tracking information shows that your package is significantly delayed or lost in transit, please contact us. We will make reasonable efforts to assist you in determining the appropriate next steps with the carrier.
Packages Marked as Delivered
Celibacy Is the New Black is not responsible for packages that are lost or stolen after the shipping carrier has confirmed delivery to the address provided with the order.
Once a package has been confirmed as delivered by the shipping carrier, Celibacy Is the New Black cannot assume responsibility for lost or stolen packages. However, if you experience an issue with your delivery, please contact us and we will be happy to assist you in determining the appropriate next steps.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged or defective, or you receive an incorrect item, please contact orders@celibacyisthenewblack.com within 14 days of delivery.
Please include your order number, a description of the issue, and photographs showing the damaged, defective, or incorrect item. Once your request has been reviewed, we will determine whether the item qualifies for a replacement or refund. If approved, we will provide instructions regarding the next steps.
Shipping Issues
Celibacy Is the New Black is not responsible for packages that are lost or stolen after the shipping carrier confirms delivery. If your package is lost while in transit, please contact us so we can assist you with the appropriate carrier claim when possible.